GENERAL DEVICE ISSUES
What is going wrong with your device?
Phone, TV, laptop, router, vacuum and printer issues. Appliance error codes are in their own separate library.
BROWSE BY DEVICE
What type of device needs help?
Choose a device category or search by its symptoms below.
Phone
Charging, display, network & heat
View guides →Television
Picture, sound, signal & apps
View guides →Computer
Laptop, Windows, drivers & network
View guides →Tablet
Touchscreen, charging & power
View guides →Router & modem
Wi-Fi and internet connections
View guides →Vacuum cleaner
Suction and power
View guides →Printer
Printing, queues & paper jams
View guides →Headphones
AirPods and Galaxy Buds audio, charging and connection
View guides →Game console
PlayStation connectivity, controllers, games and storage
View guides →Smartwatch
Apple Watch charging and iPhone connection issues
View guides →120 results
PhoneiPhone will not turn on or shows a black screenApple · Phone→PhoneiPhone is not charging or charges slowlyApple · Phone→PhoneiPhone cannot connect to Wi-FiApple · Phone→PhoneiPhone touchscreen is unresponsiveApple · Phone→PhoneiPhone gets unusually hotApple · Phone→PhoneSamsung Galaxy is not chargingSamsung · Phone→PhoneSamsung Galaxy moisture detected warningSamsung · Phone→PhoneSamsung Galaxy cannot connect to Wi-FiSamsung · Phone→PhoneSamsung phone overheatingSamsung · Phone→PhoneSamsung Galaxy touchscreen not respondingSamsung · Phone→PhoneSamsung Galaxy camera photos look blurrySamsung · Phone→PhoneNo sound from Samsung Galaxy speakerSamsung · Phone→PhoneSamsung phone microphone not workingSamsung · Phone→PhoneBroken Samsung Galaxy display and repair optionsSamsung · Phone→PhoneXiaomi or Redmi phone will not turn onXiaomi · Phone→PhoneXiaomi or Redmi charging slowlyXiaomi · Phone→PhoneXiaomi phone stops charging before 100%Xiaomi · Phone→TVLG TV has sound but no pictureLG · TV→TVLG TV will not connect to Wi-FiLG · TV→TVLG TV shows No SignalLG · TV→TVLG Smart TV apps freeze or will not openLG · TV→TVLG TV picture works but sound is missingLG · TV→TVSamsung Smart TV app will not openSamsung · TV→TVTCL television has a black screenTCL · TV→ComputerASUS laptop turns on but display stays blackASUS · Computer→ComputerASUS laptop stops charging at 80% or will not chargeASUS · Computer→ComputerASUS laptop fan noisy or overheatingASUS · Computer→TabletSamsung Galaxy Tab not chargingSamsung · Tablet→TabletiPad touchscreen not respondingApple · Tablet→Router / modemTP-Link router has Wi-Fi but no internetTP-Link · Router / modem→Router / modemTP-Link Wi-Fi network not visibleTP-Link · Router / modem→PhoneHuawei phone gets hot during useHuawei · Phone→PhoneHuawei phone freezes or runs slowlyHuawei · Phone→TVPhilips TV has no picturePhilips · TV→TVPhilips TV picture but no soundPhilips · TV→TVPhilips TV does not respond to remote controlPhilips · TV→TVSony BRAVIA channels missing or poor receptionSony · TV→TVSony TV audio and picture out of syncSony · TV→Vacuum cleanerDyson cordless vacuum will not runDyson · Vacuum cleaner→Vacuum cleanerDyson vacuum has weak suctionDyson · Vacuum cleaner→PhoneiPhone liquid detected warning; charging pausedApple · Phone→ComputerWindows black screen or mouse cursor onlyMicrosoft · Computer→ComputerWindows connected to Wi-Fi but no internetMicrosoft · Computer→ComputerComputer audio or headphones not workingMicrosoft · Computer→ComputerWindows Bluetooth device not pairingMicrosoft · Computer→ComputerBluetooth headset audio sounds muffled when mic is onMicrosoft · Computer→ComputerWindows Update fails to installMicrosoft · Computer→ComputerWindows blue screen / stop codeMicrosoft · Computer→ComputerUSB device not recognised (Code 43)Microsoft · Computer→TVSamsung TV shows HDMI No SignalSamsung · TV→ComputerWindows camera not detected or blackMicrosoft · Computer→ComputerWindows microphone detected but not recordingMicrosoft · Computer→ComputerWindows PC is very slow or freezesMicrosoft · Computer→ComputerWindows keyboard or mouse not workingMicrosoft · Computer→ComputerWindows Wi-Fi option missingMicrosoft · Computer→ComputerWindows C drive is fullMicrosoft · Computer→Router / modemTP-Link Wi-Fi keeps disconnectingTP-Link · Router / modem→TVSamsung TV brightness changes by itselfSamsung · TV→PrinterHP printer shows OfflineHP · Printer→PrinterHP OfficeJet paper jam warningHP · Printer→PrinterHP print queue is stuckHP · Printer→PrinterEpson prints streaky or faint pagesEpson · Printer→ComputerWindows installer cannot find SSD on ASUS laptopASUS · Computer→ComputerSSD not visible in Windows File ExplorerMicrosoft · Computer→PhoneiPhone Face ID is not working or fails to recognise your faceApple · Phone→PhoneiPhone storage is full: photos and apps take up spaceApple · Phone→PhoneiPhone iOS update will not download or verifyApple · Phone→PhoneSamsung Galaxy battery drains quickly or phone shuts downSamsung · Phone→TelevisionSamsung Smart TV will not connect to the internetSamsung · Television→PrinterHP printer prints blank pages: ink, settings or printhead?HP · Printer→PrinterHP scanner cannot find the computer or start a scanHP · Printer→Router & modemTP-Link Deco DSL light keeps blinking or line does not syncTP-Link · Router & modem→ComputerWindows audio crackles, pops or sounds distortedMicrosoft · Computer→PrinterHP printer stopped working after a Windows updateHP · Printer→PhoneiPhone Personal Hotspot will not turn on or connectApple · Phone→PhoneiPhone shows No Service, SOS or SearchingApple · Phone→PhoneiPhone is slow, freezes or opens apps slowlyApple · Phone→PhoneSamsung Galaxy Bluetooth devices will not pairSamsung · Phone→TabletApple Pencil will not pair with iPadApple · Tablet→HeadphonesOne AirPod has no soundApple · Headphones→HeadphonesAirPods will not connect to iPhone, iPad or MacApple · Headphones→HeadphonesAirPods or charging case will not chargeApple · Headphones→HeadphonesGalaxy Buds has audio in only one earbudSamsung · Headphones→HeadphonesGalaxy Buds call volume is low or microphone sounds poorSamsung · Headphones→TelevisionLG Magic Remote pointer is missingLG · Television→TelevisionLG Magic Remote voice commands do not workLG · Television→TelevisionSamsung TV has lines, spots or bands on screenSamsung · Television→TelevisionSamsung SolarCell TV remote will not respond or chargeSamsung · Television→TelevisionSamsung TV has no or distorted sound with a set-top boxSamsung · Television→ComputerWindows does not detect a second monitorMicrosoft · Computer→ComputerWindows is stuck in Startup Repair or will not bootMicrosoft · Computer→Router & modemTP-Link Deco has a red or flashing LEDTP-Link · Router & modem→Router & modemTP-Link 5 GHz Wi-Fi network is missingTP-Link · Router & modem→Router & modemInternet through a TP-Link router is slowTP-Link · Router & modem→PrinterHP printer prints streaky, faded or missing colorsHP · Printer→PrinterEpson printer will not feed paper or pulls multiple sheetsEpson · Printer→Vacuum cleanerXiaomi robot vacuum cannot find dock or chargeXiaomi · Vacuum cleaner→Vacuum cleanerRoborock robot vacuum is offline or cannot join Wi-FiRoborock · Vacuum cleaner→Vacuum cleanerDyson vacuum shows filter warning or pulses during useDyson · Vacuum cleaner→PhoneiPhone cannot connect to App Store or download appsApple · Phone→PhoneiPhone notifications missing or delayedApple · Phone→PhoneiPhone cannot pair with a Bluetooth accessoryApple · Phone→TabletiPad is not charging or charges very slowlyApple · Tablet→PhoneSamsung Galaxy notifications are missing or silentSamsung · Phone→PhoneSamsung Galaxy GPS shows an inaccurate locationSamsung · Phone→ComputerMicrosoft Store downloads are stuck or pendingMicrosoft · Computer→ComputerDell laptop overheats or shuts downDell · Computer→ComputerMacBook battery stops near 80 percentApple · Computer→TabletSamsung S Pen Air actions are not workingSamsung · Tablet→PrinterBrother printer outputs blank pagesBrother · Printer→PrinterEpson printer paper-jam warning will not clearEpson · Printer→Vacuum cleanerRoborock robot cannot find its charging dockRoborock · Vacuum cleaner→Game consolePS5 DualSense controller will not connectPlayStation · Game console→Game consolePS5 powers on but TV shows no HDMI picturePlayStation · Game console→Game consolePS5 cannot connect to Wi-Fi or the internetPlayStation · Game console→Game consolePS5 storage is full and games cannot installPlayStation · Game console→Game consolePS5 game freezes or crashesPlayStation · Game console→Game consolePS5 fan is very loud or console runs hotPlayStation · Game console→SmartwatchApple Watch will not charge or shows a red lightning boltApple · Smartwatch→SmartwatchApple Watch disconnected from iPhoneApple · Smartwatch→
No matching guides found.
Appliance troubleshooting guides
Safe checks for common appliance problems, with manufacturer references.
Water not entering the washing machine: safe checks
Identify water-supply issues without opening the washer.
Dishwasher not draining: step-by-step checks
Check the filter, drain path and safe retest.
Refrigerator not cooling: safe checklist
Doors, airflow, power and food safety.
Heating error: what is safe to check?
Separate safe user observations from repair work.