What should you check?
- 01
Compare with another device
If other devices have internet on the same network, focus on the affected device rather than resetting the whole router.
- 02
Try one normal restart
Restart the affected device and router only if it will not disrupt essential systems. Avoid a factory reset as a first step.
When should you seek professional repair?
If the symptom persists or you suspect physical damage, get a model-specific diagnosis and a written cost estimate. Avoid changing important settings or erasing data without a backup.
Original manufacturer reference
Community observations are not the same as a manufacturer diagnosis. Check the original advice for your exact device.
Manufacturer support ↗