HP printer prints blank pages: ink, settings or printhead?

What can cause this?

These are possibilities, not a diagnosis for every model. Review your exact device manual.

• Settings, software or network conditions may vary by model
• Hardware issues are possible if safe checks do not help

Safe steps to try

1. 01

   Step 1

   Check the printer for ink, toner or other warnings.

2. 02

   Step 2

   Print a printer-generated status or test page using the model guide.

3. 03

   Step 3

   If the printer test succeeds, review computer print settings and the source file.

4. 04

   Step 4

   If even the test page is blank, use only model-supported maintenance menus.

5. 05

   Step 5

   Record the result and contact HP support if the problem persists.

When should you contact support?

If the problem persists, a part appears damaged, or a device gets dangerously hot, stop unsafe use and contact the manufacturer. Keep backups where appropriate. Never disassemble electrical equipment or batteries yourself.

Original manufacturer source

We summarised the official source. Features and menu labels can vary by model and region.