What should you check?
- 01
Compare the power accessories
Try a compatible, undamaged cable and power adapter in a known-working socket.
- 02
Check for heat or moisture
If the device is unusually hot, swollen or wet, do not continue charging. Ask the manufacturer for support.
When should you seek professional repair?
If the symptom persists or you suspect physical damage, get a model-specific diagnosis and a written cost estimate. Avoid changing important settings or erasing data without a backup.
Original manufacturer reference
Community observations are not the same as a manufacturer diagnosis. Check the original advice for your exact device.
Manufacturer support ↗