What should you check?
- 01
Test another input
Open the TV menu. If the menu works, compare built-in apps with an HDMI device or channel source.
When should you seek professional repair?
If the symptom persists or you suspect physical damage, get a model-specific diagnosis and a written cost estimate. Avoid changing important settings or erasing data without a backup.
Original manufacturer reference
Community observations are not the same as a manufacturer diagnosis. Check the original advice for your exact device.
Manufacturer support ↗