No verified model list is available for this code
A manufacturer code/support source may be available, but no exact supported model has been documented for this record. Do not treat the code as a model-specific diagnosis without checking the manual.
Verify the full model number against the manufacturer manual.
Open manufacturer sourceWhat does this code mean?
The electronic memory/control information has a fault.
The manufacturer documents this code in its support material, but that does not mean every model uses it identically. Check the complete model label and user manual.
Read the official manufacturer pageWhat can you try safely?
Manufacturer source describes the code; safe checks are explained separately. The manufacturer manual for your exact product takes precedence.
- 01
Confirm the code and model
Write down the exact code E162 and your full Samsung model number. Do not apply this guide to a different appliance type.
How to interpret the result: A correct model/code match prevents false diagnoses.
- 02
Step 2: Safe check
Record the code and exact model; Samsung identifies the affected control function but not a guaranteed failed part.
How to interpret the result: Do not force the machine to run if damage, leaks, burning smells or persistent faults are present.
- 03
Step 3: Next check
Stop normal operation. Do not restart after damage, burning smells or unusual noises.
How to interpret the result: Do not force the machine to run if damage, leaks, burning smells or persistent faults are present.
- 04
Step 4: Next check
Do not open electronic boards or service connectors. Seek manufacturer support if it recurs.
How to interpret the result: Do not force the machine to run if damage, leaks, burning smells or persistent faults are present.
How is this actually resolved?
The official source identifies the error family. The failed part cannot be identified from the code alone; symptoms and the exact model are important.
Practical actions at home
- Record the code and exact model; Samsung identifies the affected control function but not a guaranteed failed part.
- Stop normal operation. Do not restart after damage, burning smells or unusual noises.
- Do not open electronic boards or service connectors. Seek manufacturer support if it recurs.
Professional repair: what is checked?
A technician checks the specified controller function, power and feedback signals according to the model service manual. Boards should not be replaced on the code alone.
How do you know it is resolved? Confirm normal operation or the technician test; the same fault should not recur.
Important: Safety and warranty: Never open energized wiring, sealed refrigerant systems or electronic boards. Unauthorized repairs may affect warranty coverage depending on the warranty terms and applicable law. A certified technician is required for hazardous work.
Possible causes and important distinctions
The official source identifies the error family. The failed part cannot be identified from the code alone; symptoms and the exact model are important.
- EEPROM / elektronik bellek hatası
- Model / seri ve çalışma koşullarına göre kesin neden değişebilir.
Do not bypass safety devices or attempt internal electrical or refrigerant repairs.
Check the exact model number
The manufacturer documents this code in its support material, but that does not mean every model uses it identically. Check the complete model label and user manual.