No verified model list is available for this code
A manufacturer code/support source may be available, but no exact supported model has been documented for this record. Do not treat the code as a model-specific diagnosis without checking the manual.
Verify the full model number against the manufacturer manual.
Open manufacturer sourceWhat does this code mean?
Main door lock issue. The exact model manual determines applicability; a fault code alone does not prove a particular component is defective.
Source scope: Compatibility with specific model numbers has not been established. Always check your exact appliance manual.
The manufacturer lists this code and general meaning; compatibility with your exact model has not been verified. Follow your model manual.
Open manufacturer sourceWhat can you try?
- 01
Record the exact code and when it appeared
Note every letter and digit, the stage of the cycle and the full model label. Error meanings can vary between models.
What the result means: This prevents applying guidance for a different model or a similar-looking code.
- 02
Check the door edge and seal
Once stopped, remove laundry, dishes or items caught between the door and gasket. Close it normally without slamming.
What the result means: A properly seated door may clear the warning; never force a lock.
- 03
Do not force a locked door
Allow the cycle to end and follow the manual. Never force an emergency release with hot water or a flooded drum.
What the result means: Persistent locking faults require service.
- 04
Prepare precise notes for the technician
Provide the code, model number, stage of the program, sounds and any leak. Avoid opening a warranty-covered appliance or authorizing replacements without diagnosis.
What the result means: A technician can test components rather than guessing from the code.
Stop immediately for leaks, smoke, burning smell or electrical danger. For gas leaks, leave the area and call local emergency services.
How do you actually fix this?
Start with safe checks. Some codes have no safe home fix; in that case we explain what the professional repair actually involves.
Practical fixes you can try
- When the cycle stops and the lock releases, clear trapped laundry, crockery or debris and wipe the accessible door seal.
- Inspect visible hinges and latch for damage without forcing or bypassing the interlock.
- Close the door normally and try an allowed short cycle. Stop if the latch fails, opens unexpectedly or leaks.
If it persists, how is it actually repaired?
A technician checks latch alignment, hinge, interlock switch and wiring; a confirmed faulty latch assembly is repaired or replaced. The safety interlock is never bypassed.
How do you know it is fixed? The door should latch normally and the program should start without the error.
Safety and warranty: Warranty terms depend on manufacturer, model and local law. Damage caused by unauthorised disassembly or improper repair may be excluded. Live electrical work, gas, refrigerant circuits and sealed cabinets require qualified professionals; this is not a DIY instruction for those tasks.
Evidence: The manufacturer link above supports the broad code meaning. The repair pathway is a general technical diagnostic explanation, not a confirmed failed-part diagnosis for every model.
Manufacturer source
Independent safety-focused explanation with a manufacturer link. Possible causes are not verified part diagnoses; the code may vary by model or region.
Open original manufacturer guidance ↗