No verified model list is available for this code
A manufacturer code/support source may be available, but no exact supported model has been documented for this record. Do not treat the code as a model-specific diagnosis without checking the manual.
Verify the full model number against the manufacturer manual.
Open manufacturer sourceWhat does this code mean?
An open circuit was detected in the fabric-softener pump circuit.
The manufacturer documents this code in its support material, but that does not mean every model uses it identically. Check the complete model label and user manual.
Read the official manufacturer pageWhat can you try safely?
Manufacturer source describes the code; safe checks are explained separately. The manufacturer manual for your exact product takes precedence.
- 01
Confirm the code and model
Write down the exact code Ed4 and your full LG model number. Do not apply this guide to a different appliance type.
How to interpret the result: A correct model/code match prevents false diagnoses.
- 02
Step 2: Safe check
Turn the washer off and access only the user-removable ezDispense drawer as specified.
How to interpret the result: Do not force the machine to run if damage, leaks, burning smells or persistent faults are present.
- 03
Step 3: Next check
Confirm the correct liquid softener is in the correct reservoir.
How to interpret the result: Do not force the machine to run if damage, leaks, burning smells or persistent faults are present.
- 04
Step 4: Next check
Clean accessible residue according to the manual, then refit the drawer fully.
How to interpret the result: Do not force the machine to run if damage, leaks, burning smells or persistent faults are present.
- 05
Step 5: Next check
Check whether the level falls on a later cycle. Persistent faults require professional pump/circuit diagnosis.
How to interpret the result: Do not force the machine to run if damage, leaks, burning smells or persistent faults are present.
How is this actually resolved?
The official source identifies the error family. The failed part cannot be identified from the code alone; symptoms and the exact model are important.
Practical actions at home
- Turn the washer off and access only the user-removable ezDispense drawer as specified.
- Confirm the correct liquid softener is in the correct reservoir.
- Clean accessible residue according to the manual, then refit the drawer fully.
- Check whether the level falls on a later cycle. Persistent faults require professional pump/circuit diagnosis.
Professional repair: what is checked?
A technician tests the automatic dosing pump, flow path and wiring, clears a verified obstruction or repairs the confirmed failed pump/circuit.
How do you know it is resolved? The indicator or fault should clear as normal operation resumes.
Important: Safety and warranty: Never open energized wiring, sealed refrigerant systems or electronic boards. Unauthorized repairs may affect warranty coverage depending on the warranty terms and applicable law. A certified technician is required for hazardous work.
Possible causes and important distinctions
The official source identifies the error family. The failed part cannot be identified from the code alone; symptoms and the exact model are important.
- Yumuşatıcı pompası devre kesintisi
- ezDispense özelliği ve ekran gösterimi modele göre değişebilir.
Do not bypass safety devices or attempt internal electrical or refrigerant repairs.
Check the exact model number
The manufacturer documents this code in its support material, but that does not mean every model uses it identically. Check the complete model label and user manual.