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Hisense · Washing machine

Hisense F13: Door locking error

Hisense F13: Door locking error. Model-specific official fault reference and safe user checks; professional service may be needed.

ERROR CODEF13
OFFICIAL SOURCE

What does this error code mean?

Door locking error. Applicability is limited to the manufacturer-documented model / series, not all devices of this brand.

Documented by manufacturer for the listed model family

Individual model identifier must still be checked against your appliance label.

Read manufacturer source ↗
SAFE USER CHECKS

Steps to take

  1. 1. Note F13, the wash programme and the full HWFS1214P / HWFS1214PB model label.
  2. 2. Stop the programme safely. If there is a leak, overheating or electrical odour, do not restart the washer.
  3. 3. Look for fabric obstructing the closed door without forcing it. Restart as the manual allows; seek service if locking still fails.
  4. 4. If the code persists, contact manufacturer service with the model, programme and symptoms; do not open electrical or internal parts.
MODEL SCOPE

Which products does this apply to?

HWFS1214P / HWFS1214PB

Codes and hardware can vary by model, production year and market.

PROFESSIONAL SERVICE

What must a qualified technician assess?

A qualified technician should inspect internal electrical, lock and level components.

Verification after service

After professional checks, confirm that the error no longer returns during normal use. Report any repeat warning to service.

Manufacturer reference

Documented page: 50.

https://dtc-aus-api.hisense.com/medias/HWFS1214PB-UM.pdf?context=bWFzdGVyfG1hbnVhbHw0OTUwODAzfGFwcGxpY2F0aW9uL3BkZnxhRE5pTDJnM05TODRPREEwTURrek5UVTRPREUwTDBoWFJsTXhNakUwVUVJdFZVMHVjR1JtfDc2ODljMGExNDBhM2QxOTBiMzdiMGRhYmM0ZjcwYmQ5MGM0ZjcyZjlkNTgyMjA0YjM0OTc3MjllZjNiZThhYTU