Ferroli Gas boiler A13: Flue gas probe fault

OFFICIAL SOURCE

What does this error code mean?

Flue gas probe fault. Applicability is limited to the manufacturer-documented model / series, not all devices of this brand.

Documented by manufacturer for the listed model family

Individual model identifier must still be checked against your appliance label.

SAFE USER CHECKS

1. Record error A13 and the complete model plate. This description only applies to BLUEHELIX TECH RRT 24 H.
2. If you smell gas or flue fumes, or a carbon monoxide alarm sounds, avoid switches and controls; leave the area and call emergency assistance from outside.
3. The manufacturer describes this code as “flue gas probe fault”. Do not open the casing or remove any components to investigate.
4. Do not open the boiler to inspect the flue, fan or hot components. Keep the appliance out of use if the warning persists.
5. If A13 remains, share the model and symptoms with authorized service for qualified diagnosis.

MODEL SCOPE

BLUEHELIX TECH RRT 24 H

Codes and hardware can vary by model, production year and market.

PROFESSIONAL SERVICE

All gas and electrical repairs require qualified service.

After professional checks, confirm that the error no longer returns during normal use. Report any repeat warning to service.

Documented page: 191–192.