No verified model list is available for this code
A manufacturer code/support source may be available, but no exact supported model has been documented for this record. Do not treat the code as a model-specific diagnosis without checking the manual.
Verify the full model number against the manufacturer manual.
Open manufacturer sourceWhat does this code mean?
Unbalanced load prevented spinning. The exact model manual determines applicability; a fault code alone does not prove a particular component is defective.
Source scope: Compatibility with specific model numbers has not been established. Always check your exact appliance manual.
The manufacturer lists this code and general meaning; compatibility with your exact model has not been verified. Follow your model manual.
Open manufacturer sourceWhat can you try?
- 01
Record the exact code and when it appeared
Note every letter and digit, the stage of the cycle and the full model label. Error meanings can vary between models.
What the result means: This prevents applying guidance for a different model or a similar-looking code.
- 02
Check load and visible obstructions
After the drum has stopped, reduce an overloaded or unbalanced load and remove only safely accessible foreign objects. Do not force drum rotation.
What the result means: If reducing the load resolves it, a failed motor is not proven.
- 03
Test one approved cycle
After rebalancing and safe closure, try one manual-approved cycle. Stop if there is grinding, burning smell or a repeated motor code.
What the result means: A recurring motor error needs measured diagnosis.
Stop immediately for leaks, smoke, burning smell or electrical danger. For gas leaks, leave the area and call local emergency services.
How do you actually fix this?
Start with safe checks. Some codes have no safe home fix; in that case we explain what the professional repair actually involves.
Practical fixes you can try
- Wait for the door to unlock after the cycle stops. Redistribute tangled items evenly inside the drum.
- Reduce an overloaded drum, or balance a single heavy item as instructed in the model manual. Do not exceed rated capacity.
- Check for rocking on the floor. If the manual permits it, adjust accessible feet with the drum empty before retrying a spin.
If it persists, how is it actually repaired?
If proper loading and leveling do not help, a technician checks suspension, vibration sensing and drum components, replacing only the proven failed part.
How do you know it is fixed? The spin should start without severe knocking, walking or the same error.
Safety and warranty: Warranty terms depend on manufacturer, model and local law. Damage caused by unauthorised disassembly or improper repair may be excluded. Live electrical work, gas, refrigerant circuits and sealed cabinets require qualified professionals; this is not a DIY instruction for those tasks.
Evidence: The manufacturer link above supports the broad code meaning. The repair pathway is a general technical diagnostic explanation, not a confirmed failed-part diagnosis for every model.
Manufacturer source
Independent safety-focused explanation with a manufacturer link. Possible causes are not verified part diagnoses; the code may vary by model or region.
Open original manufacturer guidance ↗